Sheetz Case Study

The Challenge

Sheetz, which has over 24,000 eligible employees in six states, previously relied on telephonic outreach from their medical provider to address specific chronic conditions, such as diabetes and hypertension, but they weren’t satisfied with the low engagement rates.

They felt it was difficult to reach employees at home with a phone call from an insurance company, which can come across as impersonal to some who simply didn’t take the call. Sheetz knew that getting a handle on helping employees manage chronic conditions would be key in helping control rising healthcare costs.

Our Solution

After examining their employees' health challenges, Sheetz considered an onsite employee health center to offer convenient healthcare to eligible employees and their families. Marathon Health’s mission to help employees make meaningful health changes resonated with the company's focus on family values.

“We looked at eight or nine onsite healthcare vendors nationally,” says Travis (TJ) Eckels, Sheetz Senior Manager of Employee Benefits and Wellness. “Marathon felt different than the others. They all have solid metrics and plans, but Marathon Health just felt a lot like us – they had a great internal culture which we knew would resonate when trying to engage our employees.

Sheetz built its first health center in 2012, which has expanded to 17,000 square feet. It includes a fitness center and a health center where eligible employees and family members can access nurse practitioners, physician assistants, health coaches, registered dieticians, exercise physiologists, mental well-being counselors, and physical therapists.

Today, Sheetz has expanded to three health center locations in Pennsylvania and North Carolina, named the Shwellness Centers to carry through Sheetz branding. While all benefit-eligible employees are able to use the health center, approximately 3,000 employees and spouses have onsite access.