Franklin International Case Study

After joining the Marathon Health Network, the industrial manufacturer saw significant health improvements for high-risk employees.

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Industry

Industrial Manufacturing

Member Count

500

Solution

Marathon Health Network

The Challenge

At Franklin International, workers often skipped routine healthcare, and many didn't have a primary care physician. The company's employees skew heavily male and many times did not understand what doctors they could go to as part of their benefits plan.

The organization worried that not providing employees with clear direction on their health benefits would ultimately lead to "paralysis by analysis," meaning workers would ultimately forgo needed care or visit the emergency room rather than a primary care physician. "What we were really looking for was a solution that would help the employees who didn't have a primary care doctor, to get them in for preventive care prior to things becoming critical illnesses," Doug Reyes, Manager of Compensation and Benefits, says.

Our Solution

Franklin International initially considered building an onsite employee health center, but with hundreds of workers spread over three shifts, the model didn't make sense from an affordability or utilization standpoint.

Franklin joined the Marathon Health Network instead, which provides employees and their families with access to comprehensive primary care services via an existing Network of three health centers around the Columbus, Ohio, metro area.

"Being able to say we offer primary care is both a simple message and a message that people care about, because I think most employees think healthcare is too expensive."

Doug Reyes, Manager of Compensation and Benefits

Outcomes That Matter

52 %

high-risk patient engagement

35 %

Franklin International Case Study

Industry

Member Count

Solution

The Challenge

Our Solution

"Being able to say we offer primary care is both a simple message and a message that people care about, because I think most employees think healthcare is too expensive."

Outcomes That Matter

high-risk patient engagement

high-risk patients making progress on key biometrics

NPS score for patient satisfaction

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